Returns

  • Do you accept returns?

    Yes! We want you to be happy with your products, and if, for any reason, you're not fully satisfied with your purchase, we provide a return process for orders purchased within 30 days. The product must be unused and in its original, undamaged packaging.

  •  How do I return my order?

    Please enter your order number and email address into our 'Returns Portal' above to begin your return.

  • Do I need to pay for the return shipping?

    We partnered with Redo to enhance your shopping experience and give you complete peace of mind when it comes to damaged / lost package or when a return is necessary.

    By adding our complimentary package protection and unlimited returns option (starting at just $3.98), simply send it back at no additional cost.

    If you didn’t opt for Redo, you can return your items through our standard process. Purchase a return label through our return platform at discounted shipping rates, saving you both time and money. The cost of the label will be deducted from your refunded amount.

  • What if I had a problem with my order?

    Please contact our support team via email at hello@kanalifestyle.com for further assistance.
  • Start Your Return Process

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